{ "schemaVersion": "1.0", "brand": "PINNEX", "publisher": "PINNEX / Ruta Group", "lastReviewed": "2026-10-09", "productStage": "Garage beta demo; 2027 pilot in preparation", "language": "en-CH", "home": "/en/", "hub": "/en/glossary/", "other_hub": "/wissen/", "name": "PINNEX knowledge", "intro": "Understand PINNEX and use the product preview", "description": "The PINNEX guide: service card, QR and PIN, vehicle record, personal Wallet, garage pilot, access and product status. With real demo screens.", "lead": "A guide for people who own assets and the businesses that care for them. Start with the interactive vehicle preview. Features still being prepared for the 2027 pilot are clearly marked.", "demo_label": "Demo · synthetic sample data", "status_label": "As of 9 October 2026", "status_intro": "What you can see today and what is still being built", "status_rows": [ [ "In demo", "Service card, QR and PIN access, vehicle record and vehicle-linked request in the local garage beta with synthetic data." ], [ "Partly in pilot", "Ownership transfer and the data assistant are not complete production processes yet." ], [ "In preparation", "Free personal account, full Wallet for your own assets and Anlagenpass." ], [ "Planned", "PRORUM connection, more asset types, reminders and TWINT payment directly to the business." ] ], "hub_cta": "Start product preview", "hub_cta_href": "/en/demo/", "hub_secondary": "Join the personal 2027 demo", "hub_secondary_href": "/en/personal/#vormerken", "glossary_heading": "Key terms", "glossary": [ [ "Service card", "A card with a QR code and visible PINNEX ID in the customer's vehicle. The secret PIN is not printed on the card." ], [ "Vehicle record", "A vehicle's context: approved service history, documents, notes and requests. The garage beta shows this with sample data." ], [ "Wallet", "A planned free personal account for a person's own assets. Basic vehicle access in the demo needs no account." ], [ "Platinum", "An optional planned addition to the personal account, separate from a business account and the free core." ], [ "Pilot", "A supported trial in 2027. Joining a list does not activate an account, booking or payment." ] ], "article_label": "Practical guide", "toc": "On this page", "related": "Keep reading", "back": "All guides", "next": "Next step", "updated": "Updated 9 October 2026", "footer_cta": "Questions about the pilot?", "footer_link": "Business contact", "footer_href": "/en/business/?anfrage=demo#demo", "articles": [ { "id": "start", "path": "/en/knowledge/start/", "other": "/wissen/start/", "title": "Try PINNEX: service card, QR code and PIN", "description": "A step-by-step PINNEX product preview: open the demo service card, scan its QR code, enter the PIN and explore the vehicle record.", "teaser": "Four steps from the demo card to the protected vehicle view, with no app or account.", "status": "In demo", "image": "/assets/img/app/garage-pin-zugang-demo-800.webp", "image_alt": "PIN entry in the PINNEX garage beta with synthetic data", "sections": [ { "id": "before", "heading": "What you need for the preview", "paragraphs": [ "Open the PINNEX product preview in your browser. The service card and QR code shown there are explicitly a demo. You need neither an app nor a personal account. Do not enter data from a real vehicle.", "The preview simulates vehicle access. It does not send a real service request to a garage." ], "link": [ "Open the interactive preview", "/en/demo/" ] }, { "id": "steps", "heading": "Follow these steps", "steps": [ "Open the demo service card at /en/demo/. Its QR code leads to the vehicle preview. On the same device, use the on-screen button; from a second device, you can scan the code.", "Notice the visible PINNEX ID on the card. It is an identifier, not an access code. The six-digit PIN is never printed on the public card.", "Enter the PIN displayed in the demo in the protected view. Only then do the information and actions for this example appear.", "Explore the vehicle record and request view. Vehicles, people and events are synthetic sample data. Restart the preview if you want to repeat it." ] }, { "id": "real", "heading": "How the card is intended to work in the garage pilot", "paragraphs": [ "A service business activates a card for a vehicle and gives it to its customer. The card stays with the vehicle. After scanning and entering the PIN, the person should find relevant vehicle information and a way back to that business.", "The local garage beta shows this flow. The supported pilot is in preparation for 2027. This website is not a public production portal." ], "link": [ "See how it works", "/en/how-it-works/" ] }, { "id": "help", "heading": "If something is unclear", "paragraphs": [ "If a demo QR code does not take you to the expected step, open /en/demo/ directly and begin again. A PIN for a real vehicle comes through the participating business's intended access process, not this marketing site.", "Do not share a PIN publicly. For a lost card or suspected unauthorised access during the pilot, contact the responsible business." ], "link": [ "PIN and card questions", "/en/faq/" ] } ] }, { "id": "personal", "path": "/en/knowledge/personal/", "other": "/wissen/privat/", "title": "Use PINNEX personally: vehicle, Wallet and demo list", "description": "What individuals can explore in the PINNEX demo today, how to join the 2027 list and which free Wallet features remain in preparation.", "teaser": "Explore the vehicle preview and join the list today; the free Wallet is being prepared for the pilot.", "status": "Demo and preparation", "image": "/assets/img/app/garage-wallet-fahrzeug-demo-800.webp", "image_alt": "Vehicle view in the garage beta with synthetic sample data", "sections": [ { "id": "today", "heading": "What you can do today", "steps": [ "Try the interactive vehicle preview with the demo card, QR code and PIN. Basic access works in a browser with no app or personal account.", "See how the vehicle record brings approved service information and a vehicle-linked request together. All data shown is synthetic.", "Leave your email address on the personal page for the 2027 demo. Joining is free and creates neither an account nor a subscription." ], "link": [ "Join the personal list", "/en/personal/#vormerken" ] }, { "id": "wallet", "heading": "The free Wallet is in preparation for the pilot", "paragraphs": [ "The planned personal account should bring your own assets into one Wallet. The account and management of the full Wallet belong to the free core. Your own vehicles, photos, receipts and more asset types are being built in stages. This management is not a publicly available production account today.", "A business should identify its history as “recorded by the service business”. Your private documents and a business's entries should remain distinct sources. You decide what to share with a business." ] }, { "id": "platinum", "heading": "Platinum is optional", "paragraphs": [ "Platinum is a planned addition for more advanced personal management of your own assets. It is not a business licence. Its exact feature set will be set out before launch; the free core does not require Platinum.", "People who join the personal demo list by 31 December 2026 receive their first Platinum year free from later account activation. After that, CHF 10 per month is planned only if they actively choose to continue. Joining the list creates no payment." ], "link": [ "See the planned feature range", "/en/personal/#kosten" ] }, { "id": "prorum", "heading": "PINNEX and PRORUM", "paragraphs": [ "PINNEX keeps context with your asset. A future PRORUM connection should help you find a suitable regional business and share selected information only with your consent. This connection is planned and not active yet." ] } ] }, { "id": "garage", "path": "/en/knowledge/garage/", "other": "/wissen/garage/", "title": "PINNEX for garages: from vehicle to customer request", "description": "A practical garage guide: assign a service card, explore the vehicle record in demo, understand vehicle-linked requests and ask about the 2027 pilot.", "teaser": "How a service card stays with the vehicle and gives customers a route back to your business.", "status": "Garage beta in demo", "image": "/assets/img/app/garage-fahrzeugakte-demo-800.webp", "image_alt": "Vehicle record in the PINNEX garage demo with synthetic data", "sections": [ { "id": "purpose", "heading": "What this changes in the workshop", "paragraphs": [ "After a service, a card bearing your business's name stays in the customer's vehicle. When a question, fault or appointment request arises, a scan leads to the right vehicle view instead of a generic search. You can explore this route with sample data in the garage beta.", "PINNEX complements your workshop software. You still create quotes and invoices in your own systems; approved documents can appear in the vehicle record." ] }, { "id": "flow", "heading": "The intended pilot flow", "steps": [ "In the business portal, select the vehicle and activate its service card. This assignment is visible in the local garage beta.", "Give the card to your customer at the service visit. It has a QR code and visible identifier, but no secret PIN.", "The customer scans the card and enters the vehicle's six-digit PIN. Protected information stays hidden without it.", "An appointment, callback or fault request can reach the business with vehicle and contact context. The demo screen shows this flow using synthetic data.", "Your work can become a service-business entry in the vehicle history. Customer-facing information and internal notes are separate in the demo." ], "link": [ "Try the product preview", "/en/demo/" ] }, { "id": "documents", "heading": "Documents and information", "paragraphs": [ "The garage beta shows the vehicle record, documents, history, requests and calendar. You choose which business information customers can see. Internal notes remain internal.", "PDFs recorded as manuals or service instructions can be up to 32 MiB and 400 pages in the current garage beta. Other PDFs can be up to 5 MiB and 20 pages; JPEG and PNG photos up to 5 MiB. See the FAQ for the full file limits." ], "link": [ "File limits in the FAQ", "/en/faq/" ] }, { "id": "limits", "heading": "What is not complete yet", "paragraphs": [ "Ownership transfer and the data assistant are partly in pilot. Reminders and TWINT payment directly to the business are planned. A PRORUM connection is also planned. Anlagenpass for technical systems is in preparation.", "The 2027 garage pilot has a non-binding guide price of CHF 1'950 setup and CHF 149 per month for Care. Up to 100 service cards are envisaged. Actual terms and scope are set out in the personal pilot offer." ], "link": [ "Pilot and pricing", "/en/business/#preise" ] }, { "id": "contact", "heading": "Discuss a live demo or pilot", "paragraphs": [ "On the business page, choose live demo, waitlist, pilot or a question and send your request. PINNEX responds personally. An enquiry alone does not activate production access." ], "link": [ "Ask for a live demo", "/en/business/?anfrage=demo#demo" ] } ] }, { "id": "security", "path": "/en/knowledge/data-access/", "other": "/wissen/daten-zugang/", "title": "Data and access in PINNEX: who can see what?", "description": "QR, PIN, permissions, internal garage notes and vehicle sale: what the PINNEX demo shows and what is still being built for the pilot.", "teaser": "The QR code is the entry point. The PIN protects content. Private data, garage notes and vehicle history follow different rules.", "status": "Demo and pilot rules", "image": "/assets/img/app/garage-pin-zugang-demo-800.webp", "image_alt": "Protected PIN access in the PINNEX garage demo", "sections": [ { "id": "pin", "heading": "QR code and PIN do different jobs", "paragraphs": [ "The QR code on the service card leads to the object's access page. The visible PINNEX ID identifies the card; it is not a secret. The vehicle's own six-digit PIN opens protected content. The PIN is not printed on the public card.", "A personal account for the planned Wallet does not replace object-linked access and the PIN. Share a PIN only with authorised people." ] }, { "id": "visibility", "heading": "Your data, business entries and internal notes", "paragraphs": [ "The garage demo separates customer-facing information from internal notes. Internal notes are intended only for the business's team. Customers see approved content, not the garage's whole working area.", "A person's own photos and receipts in a future Wallet, and sharing them with other businesses, are still in preparation. Another business should see them only after permission." ] }, { "id": "lost", "heading": "If the card is lost", "paragraphs": [ "Card replacement is visible in the garage beta: the business blocks the old card and assigns a new one to the same vehicle. The PIN stays the same for a simple card replacement. A security incident may require a PIN change; the exact process belongs to the supported pilot." ] }, { "id": "sale", "heading": "The intended vehicle sale process", "paragraphs": [ "The transfer model is partly in pilot. Technical history, with work carried out, dates and the responsible business, is intended to stay with the vehicle. The previous PIN and access should be invalidated during transfer; the new owner receives a new PIN.", "Repair costs are intended to transfer only with separate consent, off by default. Private messages, conversations with the data assistant and internal garage notes should not transfer. Full production implementation remains open." ] }, { "id": "privacy", "heading": "Website, forms and privacy", "paragraphs": [ "This marketing website is not the production portal. A waitlist request is processed so PINNEX can contact you; read the privacy notice for retention, hosting and your rights. The interactive preview uses synthetic data and sends no real service request.", "Concrete permissions in a future product follow the processes defined for the pilot. This website does not describe a blanket sharing of your data with other businesses." ], "link": [ "Read the privacy notice", "/en/privacy/" ] } ] } ] }