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Digital service passport for physical objects

After the job, your business stays with the object.

PINNEX connects vehicles, systems and technical objects with simple digital service actions: report service, request an appointment, open documents, view released invoice information and get in touch.

One scan. One 6-digit PIN. The next action.

  • The customer opens the service passport in the browser. No app store, no install.
  • After the scan, no protected content appears until the 6-digit PIN is confirmed.
  • Appointments, faults and callbacks arrive with the right vehicle or system.
  • PINNEX runs in the browser — on phone, tablet or computer.

For Swiss garages, system installers and technical service businesses. Pilot 2026.

Service passport

Fictional PINNEX demo QR code
DEMO

PINNEX Servicepass

Your garage stays with the vehicle.

PX-DEMO-G-001

Anlagenpass

PINNEX Anlagenpass

Fictional PINNEX demo QR code
DEMO
PX-DEMO-A-001

At the object

PINNEX gives every vehicle, system and technical object a fixed digital service point.

No forced app

No account is required for the basic flow. One scan, the 6-digit PIN and the next action in the browser.

With object context

Requests land in the business already structured — with the right vehicle or the right system.

Controlled data

Technical history and approved invoice metadata are handled separately. Original invoices remain protected.

The problem after the job

After the job, the connection often breaks.

You repair a vehicle, install a system or look after a technical object. The customer is satisfied. The invoice is paid.

Months later the customer looks up the number online, cannot find the documents or ends up with another provider. Not because your work was poor. But because the object has no simple digital access to your business.

  • After the scan and the 6-digit PIN, the customer sees only the documents you released for that object. No open folder. Original invoices stay protected.
  • In the Action Hub the customer starts an appointment, a fault or a callback on the object. The request arrives with the right vehicle or system.
  • The card or sticker stays with the object. The customer scans, enters the 6-digit PIN and reaches your business — not a new search online.
  • Technical history belongs to the object. On a sale it can be transferred. Personal data and original invoices do not travel automatically.
  • The object keeps the digital service access. The next action arrives with you, structured. No mandatory app is required for the basic flow.

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The customer does not need another portal. The object needs simple digital access.

The object insight

PINNEX gives every object a digital service access point.

A card or an industrial sticker stays with the object. The customer scans, enters the 6-digit PIN and sees only the actions that are relevant for this object.

Technical history and approved invoice metadata are handled separately. Original invoices, personal data and internal notes remain protected.

How simply PINNEX works.

Activate card or sticker

You activate a carrier in the company portal and connect it to a vehicle, a system or a technical object.

Connect the object digitally

You store history, documents, releases and the matching actions.

The customer scans and acts

The customer scans, enters the 6-digit PIN and chooses the next action in the Action Hub.

The request lands with you

You receive structured requests with object context. Your business stays connected to the object.

Two access paths. One connected object.

End-user

For end users

Scan the card or sticker.
Enter the 6-digit PIN.
Choose the matching action.

No account is required for the basic flow. After successful PIN access, an optional account can — depending on pilot scope — save several objects and group request updates.

Business

For businesses

Log into the company portal with email and password.
Manage objects, cards, stickers, requests, documents, releases and activity.

Portal access is provided to pilot businesses during onboarding. This website shows a product preview, not public customer access.

Interactive product preview

Walk through the flow yourself.

Carrier, scan, 6-digit PIN, Action Hub and company portal — with fictional demo data. No real request is sent.

Fictional demo data

Garage: Muster Garage AG · BMW 320d · PX-DEMO-G-001

Anlagenpass: Solar Luzern GmbH · Wärmepumpe Keller · PX-DEMO-A-001

Demo PIN: 123456

One card. One sticker. One digital service point.

The physical carrier stays with the object. The QR code is only the entry point, not the product.

PINNEX Servicekarte

Example of a fictional demo QR code on a service card
DEMO

Stays in the vehicle or with the vehicle documents.

PX-DEMO-G-001

PINNEX Industriesticker

Example of a fictional demo QR code on a system sticker
DEMO

Stays on the system. An optional handover card can complement the house documents.

PX-DEMO-A-001

First sales path

PINNEX Garage 100

Your garage stays with the vehicle. Your customer stays with you. Every customer vehicle receives a digital service card: scan, 6-digit PIN, matching service action.

Book a live demo Open garage offer

Second sales path

PINNEX Anlagenpass 100

Your company stays connected to every system. A robust sticker stays on the heat pump, PV system, inverter or technical installation.

Further use cases after validation of the first pilot packages: machines, office equipment and product-related service access.

Book a live demo Open Anlagenpass offer

Product preview · fictional demo data

Firmenportal — the business interface

Businesses authenticate with email and password. Access is set up for pilot businesses during onboarding. End customers open their object directly via card or sticker and the 6-digit PIN.

Object PINNEX-ID Carrier Last request Status History Documents
BMW 320d PX-DEMO-G-001 Card active Appointment New Oil change 2 released
Wärmepumpe Keller PX-DEMO-A-001 Sticker active Fault New Annual inspection 3 released

What PINNEX does for the object

Digital service passport

Every object receives lasting access to the next useful actions.

Action Hub

Only the relevant next steps — no portal menu for the end customer.

Firmenportal

Objects, carriers, requests, documents, releases and activity in one place.

Service history

Technical events stay with the object. An invoice is not the same as history.

Releases

Documents and invoice metadata appear only after PIN and a clear release.

Change of owner

Technical history can be handed over. Personal data remains protected.

History belongs to the object.

Technical history and approved invoice metadata are handled separately. Original invoices, personal data and internal notes remain protected.

Owner Transfer

On sale, technical history can go to the new owner. Original invoices do not transfer automatically.

Owner Reset

Without a transfer, the business checks proof of ownership and resets the object to a clean technical profile.

Product layer, not an isolated QR code

PINNEX is designed as a product layer for connection to the RUTA-Tech Service Engine. The modules enabled in a pilot are defined in the offer.

ObjectCard/stickerScan + 6-digit PINPINNEXRUTA-Tech Service Engine

Security and privacy

Simple access. Controlled data.

No account is required for the basic flow. After successful PIN access, an optional account can — depending on pilot scope — save several objects and group request updates. The account replaces neither authorisation nor the PIN for sensitive actions.

  • After the scan, no protected content appears until the 6-digit PIN is confirmed. The PIN applies to every public object — always. An account does not replace it.
  • The visible PINNEX ID labels the object, for example PX-DEMO-G-001. The scan uses a secure token. The ID alone does not open history, documents or invoice information.
  • Technical history and approved invoice metadata are handled separately. A service history is not an invoice. After the scan, only what is released for that object appears.
  • Original PDFs, addresses, payment data and internal notes do not travel automatically. Only metadata can be released — no open invoice link and no original document after the scan.
  • PINNEX is built with nDSG awareness and privacy-by-design: data minimisation, PIN access and controlled releases. The concrete setup depends on the business and the offer. No blanket legal compliance.

Start with 100 connected objects.

PINNEX Anlagenpass 100

CHF 2'900 Setup

CHF 249 / month Care

  • 100 industrial stickers
  • Company portal and guided onboarding
  • Anlagenpass Action Pack
  • PINNEX Care
View Anlagenpass package

PINNEX Business

Individually / on request

Larger scope by object count and business.

  • Several users and inventories
  • Enabled modules as per offer
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The modules enabled in a pilot depend on the signed scope. Prices plus statutory VAT where applicable.

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Frequently asked questions

No account is required for the basic flow. After successful PIN access, an optional account can — depending on pilot scope — save several objects and group request updates.

Open all FAQs

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We will show you the real flow for your business: object, carrier, PIN, Action Hub and company portal.

The interactive website preview does not replace a live demo.

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Reply within one working day · about 20 minutes · no obligation.

Or write to 2.0@ruta-tech.ch.