PINNEX is the digital service passport for physical objects. A card or sticker stays with the object. The customer scans, enters the 6-digit PIN and sees only the actions for that object.
Switzerland · Garage · Anlagenpass · Pilot preparation 2027
Frequently asked questions about PINNEX
Short answers about access, the vehicle file, sales, payment and pilot scope.
No. The QR code is only the entry point. PINNEX connects access to an object, a 6-digit PIN, an Action Hub, history, documents, requests and the company portal.
No. The QR card and PIN are enough for basic access. As part of the pilot, an optional account can save vehicles and group request updates, but it replaces neither authorisation nor the PIN.
Each vehicle has its own 6-digit PIN. The public-facing service card does not contain the PIN.
If a carrier is lost, the old carrier, its token and dependent sessions are revoked. A new carrier is assigned to the same vehicle. The Asset PIN is a separate credential and is renewed in a controlled process when security or handover requires it.
The previous PIN and access are invalidated; the new owner receives a new Asset PIN. The vehicle retains its technical history, completed work and dates, and the professional service provider. Currently permitted, sanitised document copies are intended to form part of the transfer; the seller can exclude them. Confirmed repair costs transfer only with separate seller consent that is off by default. Both parties see and confirm the exact transfer manifest. Personal data, private messages, AI chats, consents, internal garage notes and unsanitised originals do not transfer. This handover model is in pilot; full production implementation and acceptance remain open.
Customers see only released content for their vehicle. Per file in the Garage record: PDFs recorded as a manual or service instruction may contain up to 32 MiB and 400 pages. Other documents: PDF up to 5 MiB and 20 pages, and UTF-8 TXT up to 5 MiB. Photos: JPEG or PNG up to 5 MiB, 4,096 px per side and 12 MP. The separate history import supports PDF, TXT, MD and CSV up to 5 MiB; PDF up to 20 pages.
An asset-specific data assistant is in development for the Garage pilot. It uses only current, approved and versioned sources for that vehicle, cites the source or refuses an unsupported answer. Manufacturer manuals and general internet sources are not currently approved as active knowledge sources. The assistant does not make an autonomous diagnosis or submit a request, booking or payment without explicit confirmation. No production AI service is active on this marketing site.
No. PINNEX does not collect workshop payments or issue workshop invoices. TWINT is planned; a future payment is intended to go directly to the garage. RechNex is only a possible, separate integration candidate. The payment provider, invoice source and reconciliation are not activated.
No. The interactive product preview uses fictional demo data. No real request is sent.
Businesses authenticate in the company portal with email and password. Portal access is provided to pilot businesses during onboarding. End users open their object via card or sticker and the 6-digit PIN.
Technical history and approved invoice metadata are handled separately. Original invoices, personal data and internal notes remain protected.
No. PINNEX is being prepared for a controlled Garage pilot in 2027. Participation and production use begin only after individual onboarding and approval; this website is a product preview.
Garage is first: a digital service card for customer vehicles. Anlagenpass is second: an industrial sticker on a heat pump, PV system or installation.
The non-binding guide price for the 2027 Garage pilot is CHF 1'950 setup and CHF 149 per month. Participation, price and modules are confirmed in the individual proposal. Anlagenpass is in preparation; price on request.
Through a live-demo or pilot request. Company portal access is set up during onboarding.